Since The Good Place‘s premiere in 2016, the characters, all of whom had died at the same time, believed that were all sent to the Good Place because of their admirable actions on earth, discover–in the January 2020 finale–they are in the bad place. The remainder of the show involves them searching for the real Good Place.
In The Good Place, they could do take a trip to Rome or visit their home town, but after years of this free reign, not much was exciting anymore. In its final run, one character becomes an architect for a future afterlife business. The others depart through a magical door leading to somewhere peaceful.
It was bittersweet that the show ended after only four seasons, but the time was right, with its potential scenarios at a dead end.